Booking & Cancellation Policy

Live Oak Med Spa is committed to providing exceptional service to our clients and your appointments are reserved specifically for you. We understand that things happen and life changes, however due to a sharp increase in “no-shows” we are strictly enforcing our 24-hour cancellation policy. As a new client, you will now be required to place a credit card on file to book your appointment. At your appointment you will be able to check out using any means you like or for your convenience you will be able to use the card on file.

All clients will receive an email reminder and a phone call day before regarding upcoming appointments. Upon receiving confirmation messages, you have the option to modify your appointment at no additional charge. 

Any “no-show” will result in a non-refundable charge to your credit card on file. The fee is $50.

We appreciate your understanding and look forward to seeing you at your appointment!